Returns & Refund Policy

Last Updated: August 11, 2026

We want you to feel confident when shopping with us. If your purchase isn't right for you, we're happy to help with an eligible return.

1. Return Period

You may request a return within 3 days of the date your order was delivered.

To qualify for a return, the item must:

• Be unused and in its original condition

• Be returned with its original packaging, where applicable

• Include any accessories, tags, or other items originally supplied with the product

• Not show signs of damage caused after delivery

Items that do not meet these requirements may be refused or may be eligible only for a partial refund.

2. Items That Cannot Be Returned

Certain products may not be eligible for return, including:

• Personalized or custom-made products

• Clearance or final-sale items

• Gift cards

• Products that cannot be returned for hygiene or safety reasons once opened

• Items damaged through improper use or handling

If an item is marked Final Sale at the time of purchase, it is not eligible for a standard return unless it arrives defective or damaged.

3. How to Request a Return

Please contact our customer support team before sending anything back.

Include:

• Your order number

• The name of the product

• The reason for your return

• Photos, if the item arrived damaged, defective, or incorrect

We will review your request and provide return instructions if your return is approved.

Do not send a return to the address shown on your package unless our support team has specifically instructed you to do so.

4. Return Shipping

For a change-of-mind return, the customer is responsible for the return shipping cost unless we state otherwise.

If you received the wrong item, a damaged product, or a defective product, please contact us before returning it. If the issue is confirmed to be our responsibility, we will provide an appropriate solution, which may include a replacement, return shipping assistance, or refund.

5. Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will generally be issued to the original payment method.

Please allow additional time for your bank or payment provider to process the refund and make the funds available in your account.

6. Damaged or Incorrect Orders

Please inspect your order after delivery. If your product arrives damaged, defective, or different from what you ordered, contact us as soon as reasonably possible with your order number and photographs of the issue.

We will work with you to resolve the problem.

7. Exchanges

We do not guarantee direct exchanges for every product or size. When an exchange is unavailable, we may provide a refund and ask you to place a new order.

8. Return Approval

Submitting a return request does not automatically guarantee approval. Returns are subject to the conditions described in this policy and applicable consumer protection laws.

9. Contact Us

For questions about returns or refunds, please contact our customer service team through the contact information provided on our website.

We appreciate your business and will always do our best to make the return process straightforward and fair.