Shipping policy

Shipping Policy

Last Updated: August 11, 2026

Thank you for shopping with us. This Shipping Policy explains how we process and deliver orders placed through our store.

1. Order Processing

Orders are normally processed within 1–7 business days after payment has been successfully received.

Orders placed on weekends or U.S. holidays may begin processing on the next business day.

During major sales, holidays, product launches, or periods of unusually high order volume, processing may take longer. If there is a significant delay, we will make reasonable efforts to keep you informed.

2. Delivery Time

After your order has been processed, the estimated delivery time depends on the shipping method and destination selected at checkout.

Typical delivery estimates are:

  • Standard Shipping: 5–8 business days

  • Expedited Shipping: 2–4 business days, when available

Delivery estimates are not guarantees unless a guaranteed delivery service is specifically offered and stated at checkout.

We will not advertise a shipping timeframe unless we have a reasonable basis to believe we can meet it. This is important because U.S. federal rules place requirements on online sellers regarding promised shipping times and delays.

3. Shipping Confirmation & Tracking

Once your order has been handed to the shipping carrier, you will receive a shipping confirmation email containing tracking information when tracking is available.

Tracking information may take some time to become active after the carrier receives the package.

4. Shipping Address

Customers are responsible for providing a complete and accurate delivery address at checkout.

If you notice an incorrect address after placing your order, contact us as soon as possible. We will make a reasonable effort to update the address before the order ships, but we cannot guarantee that changes will be possible after processing has begun.

5. Delayed or Late Orders

Delivery times can occasionally be affected by circumstances outside our control, including severe weather, carrier disruptions, transportation delays, holidays, incorrect addresses, or other unforeseen events.

If we learn that your order cannot be shipped within the timeframe originally promised, we will provide appropriate notice and, where required, offer the applicable cancellation and refund options.

6. Lost or Missing Packages

If tracking shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, building management, and the delivery location specified by the carrier.

If the package still cannot be located, contact us so we can review the shipment details and determine what assistance may be available.

7. Incorrect or Damaged Deliveries

If your package arrives damaged or contains the wrong product, contact us promptly with your order number and photographs of the package and item.

We will review the issue and work with you on an appropriate resolution.

8. International Orders

Unless otherwise stated at checkout, this store currently ships to U.S. addresses only.

If we begin offering international shipping, applicable shipping charges, taxes, duties, and other requirements will be displayed or communicated before the order is completed.

9. Shipping Charges

Shipping charges are calculated and displayed during checkout based on the shipping option available for your order.

Any applicable shipping promotions or free-shipping offers are subject to the terms displayed at the time of purchase.

10. Contact Us

If you have questions about your order or shipping, please contact our customer service team using the contact information provided on our website.

We are committed to providing clear shipping information and helping you receive your order as smoothly as possible.